Shipping

HOW MUCH ARE SHIPPING COSTS?

Free Shipping on orders over $50 within USA.

Orders under $50 incur a $7.50 shipping fee within USA.  

Express Shipping fee is $15.00 with FedEx Express within USA.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Standard Shipping: Estimated 4-9 business days after dispatch.

Express Orders: 2-3 business days after dispatch.

Estimated delivery times are guidelines only as provided by our shippers. We cannot guarantee deliveries will arrive within these delivery windows

All orders have authority to leave. Please provide a safe and secure delivery address or alternately use a work address.

DO YOU SHIP TO CANADA?

Cycology ships to Canada using the BorderGuru service that handle the freight and customs clearance.

The shipping and relevant taxes and duties charges are displayed at checkout before you confirm your order.

Your order will be delivered to your nominated address without any extra customs delays or charges.

The estimated delivery time is 4-12 business days. PO Boxes cannot be used for this service.

Please note that customs charges will vary depending upon the order value and the delivery province as local tax rates within Canada vary from province to province. Please check with your local customs office for tax rates and import fees as Cycology are unable to advise, or have any control over, customs charges.

CORRECT AND COMPLETE ADDRESS DETAILS.

Please ensure you include complete address details with your order. If delivery is to a business address, the business name and location of the recipient should be included in the address. Street number and apartment number (if applicable) are critical details, as is the correct postal code. If any of these details are missing or incorrect it is likely your order will not be delivered.

We are unable to assist in cases where an order is entered with an incorrect address however we will refund any incorrectly addressed orders that are returned to us by the carrier.

CHRISTMAS DELIVERY TIMES.

Please appreciate that this is a busy time of year for everybody. USPS, DHL & FEDEX couriers are often overloaded at this time of year, so delivery times will often we longer than at normal times. It is advisable to use our Express Service if your require a faster delivery..