Shipping

DOMESTIC - US

WHAT ARE THE SHIPPING COSTS?

We ship orders for FREE. An optional $10 Express service is also available. 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Standard Free Shipping Orders: Within 3 -7 working days from order despatch as a guideline.

Express Orders: 2 working days if ordered prior to 12pm.

The regular mail service used for our FREE SHIPPING option is untracked. If you require tracking and more certainty with delivery times we recommend you select the Express service. 

Estimated delivery times are guidelines only. We cannot guarantee deliveries will arrive within these delivery windows.

CANADA AND MEXICO

We now offer shipping to these countries using the BorderGuru service. They handle the freight and customs clearance, so you pay the customs charges in our checkout and then your order should be delivered to your nominated address without any delay or additional customs charges.

The estimated delivery time is 4-12 business days.

Cycology subsidizes $12.72 of the shipping cost on these orders with the balance due added to the total cost of your order so there will be nothing more for you to pay upon delivery to your door.

Please note, this service requires a physical delivery address. PO Boxes cannot be used.

Complete Address Details:

Please ensure you include complete address details with your order. If delivery is to a business address, the business name and location of the recipient should be included in the address. Street number and apartment number (if applicable) are critical details, as is the correct postal code. If any of these details are missing or incorrect it is likely your order will not be delivered.

We are unable to assist in cases where an order is entered with an incorrect address however we will refund any incorrectly addressed orders that are returned to us by the carrier.