Shipping

Orders over $20 qualify for Free Shipping. Orders under this amount incur a $5 shipping fee. This service uses USPS and FedEx Ground with tracking.

We also offer an Express Fedex 2 Day Service. This trackable service incurs a $10 shipping fee.

Standard Orders: Within 3 -9 working days from order despatch as a guideline.

Express Orders: 2 working days if ordered prior to 12pm.

Estimated delivery times are guidelines only. We cannot guarantee deliveries will arrive within these delivery windows.

Cycology ships to Canada using the BorderGuru service that handle the freight and customs clearance. The customer pays the customs charges at checkout and your order is delivered to your nominated address without any customs delays or charges. The estimated delivery time is 4-12 business days. PO Boxes cannot be used for this service. 

Please ensure you include complete address details with your order. If delivery is to a business address, the business name and location of the recipient should be included in the address. Street number and apartment number (if applicable) are critical details, as is the correct postal code. If any of these details are missing or incorrect it is likely your order will not be delivered.

We are unable to assist in cases where an order is entered with an incorrect address however we will refund any incorrectly addressed orders that are returned to us by the carrier.

Please appreciate that this is a busy time of year for everybody. USPS and FEDEX couriers are often overloaded at this time of year, so it is advisable to allow use our Express Service for a faster delivery.